How Codage Studio Handles Personal Information
We are committed to transparent, responsible data practices aligned with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Effective date: 30 October 2025
1. Who We Are
Codage Studio is a remote-first consultancy based in Australia and serving clients globally. If you have any privacy questions, email [email protected].
2. Information We Collect
We only collect what we need to deliver projects or respond to enquiries, including contact details, project requirements, records of conversations, payment information processed by third-party providers, and website analytics captured through PostHog (hosted on infrastructure in the United States) or other first-party telemetry.
3. How We Use Information
We use personal information to scope and deliver work, manage billing, improve our website, and comply with legal obligations. Analytics data helps us understand product usage without storing directly identifiable information unless you share it. We do not sell personal data.
4. Storage, Security & Transfers
We use reputable cloud platforms with encryption, access controls, and multi-factor authentication. Depending on the tools in use, data may be stored in Australia, the United States, or other trusted jurisdictions. We take reasonable steps to ensure overseas recipients protect your information in line with the Australian Privacy Principles.
5. Your Choices & Rights
You can request access to, correction of, or deletion of the personal information we hold (subject to legal retention requirements). You can also opt out of direct marketing at any time. We will respond within a reasonable period in line with the Australian Privacy Act 1988 (Cth).
6. Cookies & Third Parties
Our site favours privacy-preserving analytics. If we introduce optional features (such as live chat or embedded video) that set cookies, we will provide a clear notice and allow you to manage preferences.
7. Contact & Complaints
To raise a question or complaint, email [email protected]. We will acknowledge and address your message as soon as practicable and escalate internally where needed to reach a fair outcome.